Last Modified: July 15, 2025
1. Introduction
The Healthcare Trust Institute (“HTI,” “we,” “our,” or “us”) respects your privacy. This policy describes the types of information we may collect about you from our website, and through other electronic messages and means, including email. This policy also describes our practices for using, maintaining, protecting and disclosing that information. If you do not agree with our policy and practices, then your choice is not to use our website or correspond with us.
This policy may change from time to time. Your continued use of our website after we make changes is acceptance of those changes, so please check the policy periodically for updates.
2. Information and data we collect about you and how we collect it
We may collect several types of information and data from and about you, including:
- Information by which you may be personally identified, such as name, mailing address, email, telephone number, username, social media handle, and any other identifier by which you may be contacted online or offline (“personal information”);
- Information that is about you, but individually does not identify you, such as survey responses;
- Your images, voice recordings, and videos collected or stored in connection with our activities, consistent with your permission;
- Information about your payment information;
- Information about your internet connection, IP address, the equipment you use to access our website and usage details; and
- Other information you elect to provide us, including as part of your member profile or in connection with our activities.
We collect this information:
- Directly from you when you provide it to us;
- Automatically as you navigate through our website; and
- From third parties (e.g., your employer or our vendors).
As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including details of your visits to our website and information about your computer and internet connection, including your IP address. The information we automatically collect is statistical data and may include personal information or we may maintain it or associate it with personal information we collect in other ways or receive from third parties.
The technologies we use for this automatic data collection may include:
- Cookies. A cookie is a small file placed on your computer. You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our website. Unless you adjust your browser settings to refuse cookies, our system may issue cookies when you access our website.
- Web beacons. Pages of our website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content or other related statistics).
- Third-party tracking. Google Analytics and others may track and analyze your visits to our website and social media pages. This enables us to improve our services and to provide ads that may be of interest to you, including across the internet.
3. Information you provide to us
The information we collect from you may include:
- Information you provide by filling in online forms, including when becoming a member or registering for our activities;
- Records and copies of your correspondence (including email addresses), if you contact us;
- Your responses to surveys; and
- Details of transactions you carry out through our website and of the fulfillment of your orders, including your attendance at webinars and meetings.
4. Accessing and correcting your information
If you have a member account with us, you may review and correct certain parts of your personal information by logging into our website and visiting your account page. Whether or not you have a member account with us, you may send us an email to request changes to your personal information. However, we may not delete your personal information. Also, we may not make a requested change if we believe the change would violate a law or legal requirement, cause the information to be incorrect or not be in the best interest of HTI.
HTI may also retain certain information about you in aggregated form. Once aggregated, this information does not directly or indirectly reveal your identity. This privacy policy does not restrict our use of aggregated data. Aggregated data will not be subject to access or correction requests. However, if we combine or connect aggregated data with personal data so it can directly or indirectly identify you, we treat the combined data as personal data that is subject to this privacy policy.
5. How we use your information
We use information we collect about you or that you provide us, including any personal information:
- To present our website and its content to you;
- To provide you with information, products, or services you request from us;
- To facilitate your participation in in-person and online webinars, meetings, and other events;
- To provide you with notices about your membership, including expiration and renewal notices;
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
- To notify you about changes to our website or any activities we offer or provide through it;
- To allow you to participate in interactive features on our website;
- To store information about your preferences and recognize you when you return to our services or activities;
- To fulfill any other purpose for which you, your employer, or another organization with which you are associated provide it;
- In any other way we may describe when you provide the information; and
- For any other purpose with your consent.
In addition, we may use aggregated information about our users, including you, and information that does not identify any individual, without restriction.
6. Disclosure of your information
We may disclose personal information that we collect, or you provide, as described in this privacy policy:
- To employees, contractors, service providers and other third parties we use to support our business;
- To a buyer or other successor in the event of a merger, sale, reorganization, dissolution, or similar occurrence in which some or all of HTI’s assets, including personal information held by HTI, is among the assets transferred;
- To fulfill the purpose for which you, your employer or other organization with which you are associated provide it;
- For any other purpose disclosed by us when you provide the information; and
- With your consent.
We may also disclose your personal information:
- To enforce or apply our terms of use and other agreements, including for billing and collection purposes;
- To comply with any court order, law or legal process, including to respond to any government or regulatory request; and
- If we believe disclosure is necessary or appropriate to protect the rights, property or safety of HTI, our members or others. This includes exchanging information with other companies and organizations for the purpose of fraud protection and credit risk reduction.
We may disclose aggregated information about our users, including you, and information that does not identify any individual, without restriction.
7. Choices about how we use and disclose your information
You have certain choices regarding your personal information:
- Tracking technologies: You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may be inaccessible or not function properly. You can disable Google Analytics by following the instructions available here.
- Promotional offers from HTI: If you do not wish to have your personal information used by HTI to promote our activities, you can opt-out by sending us an email stating your request to info@hctrustinst.com If we sent you a promotional email, you may unsubscribe to future promotional emails by following the options presented to you in the email’s footer.
- Social media platforms and networks: We encourage you to review your privacy options and settings with the social media platforms and networks you use to understand what choices you have about sharing information from those platforms and networks with us.
9. Children under the age of 18
Neither our products, services, or activities, nor our website, are intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on the website or on or through any of its features, register on the website, make any purchases through the website, use any of the interactive or public comment features of the website or provide any information about yourself to us. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.
10. Data security
We use measures that are appropriate to protect your personal information from improper access, use, alteration and disclosure. All information you provide us is stored on secure servers.
The safety and security of your information also depend on you. If you are a member, you are responsible for keeping your password to our website confidential. Your password should not be shared with anyone.
The transmission of information via the internet is not completely secure. Although we take steps to protect your personal information, we cannot guarantee the security of your personal information transmitted to us electronically, including through our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.
11. Changes to our privacy policy
If we make material changes to how we treat personal data, we may notify HTI members by email to the primary email associated with their accounts. Individuals with HTI accounts are responsible for ensuring we have up-to-date active and deliverable email addresses for them. The date this privacy policy was last revised is identified at the top of this page. You are responsible for periodically visiting our website and this privacy policy to check for any changes.
12. Contact information
To ask questions or comment about this privacy policy and our privacy practices, please contact us at contact@adapt-conference.com.